Policies and Guidelines
What follows are some of the major Policies and Guidelines. To download the full Policies Document, click the link for the PDF below:
Payments
I offer multiple different kinds of lesson packages: Single Lessons, Subscriptions, and Package Deals.
Single lessons can be booked, paid for, and scheduled right from the Booking Page.
Subscription payments are done electronically and are auto-drafted every month on the same day in which you started your subscription. The easiest way to get started with these is to book yourself a Free Consultation on the home page, and we can set you up for a subscription during that time.
Package Deals offer discounts for 3 months, 6 months, or 12 months of lessons. Just like the subscriptions, Packages can be purchased and scheduled directly from the Booking Page.
Reach out to me directly through my contact form or my email in the footer if you have questions about either of these booking options.
Scheduling, Rescheduling and Cancelling:
I have a 24 hour Cancellation or Reschedule Policy. As long as you give me 24 hours, your lesson is saved in the system and can be rescheduled. Otherwise, within 24 hours, the lesson is marked as a no-show and will be forfeited.
Subscriptions
Subscription based lessons are a convenient way to get a lesson every week, but cancellations or reschedules will happen eventually. Every subscription assumes 4 lessons per month, but some months will have 5 weeks, and therefore will allow for 5 lessons in that month.
The easiest way I’ve found to handle this situation is to teach straight through the year, allowing for 5 lessons in any 5 week months, but taking 4 weeks of vacation per year.
This way, everyone gets what they pay for: 4 per month x 12 months = 48 lessons, and I get some vacation time!
Holidays
We take all major holidays off. These are in addition to the 4 weeks vacation time mentioned above.